Return Policy

Last updated: December 9, 2025

Thank you for choosing The Half Moonn. We aim to provide a smooth and satisfying experience to all our users. Please read our Return Policy carefully to understand the terms under which returns or refunds may be considered.

1. Free Trial

The Half Moonn provides a 5-day free trial for all new users. This allows you to explore our services before committing to a subscription.
 You may cancel anytime during the trial without incurring any charges.

2. Cancellation

You may cancel your subscription at any time.
Your account will stay active until the end of your current billing cycle.
Please note that cancelling a subscription does not automatically guarantee a refund.

3. Return & Refund Eligibility

Return (refund) requests must be submitted within 7 days from the start of your subscription.

Refunds may be approved only under the following conditions:

• You faced technical issues that prevented you from using our service.
  

• Our support team was unable to resolve the issue.
  

• Proof of the issue may be required for verification.
  
  

Refunds will not be issued for:

• Personal reasons or change of mind
  

• Issues caused by third-party devices, software, or internet
  

• Circumstances outside of The Half Moonn’s control
  

All refund decisions are made at the sole discretion of The Half Moonn.

4. How to Request a Return (Refund)

To request a refund, email us at thehalfmoonn9@gmail.com and include:

• Your name and account details
  

• Subscription information

• A short explanation of your issue
  

Our team may contact you for additional information if needed.

5. Refund Processing

Once we receive your request:

• We will review it and notify you via email whether the refund is approved or rejected.
  

• If approved, the refund will be issued to the original payment method used during purchase.
  

• Processing time may vary depending on your bank or payment provider.
  

6. Policy Updates

The Half Moonn may update this Return Policy at any time.
Updates will take effect immediately once published on our website.
 Continued use of our services signifies your acceptance of any changes.

7. Contact Us

If you have any questions regarding our Return Policy, feel free to contact us at:

📩 thehalfmoonn9@gmail.com

Refund Policy

Last updated: December 9, 2025

Thank you for subscribing to The Half Moonn's services. We hope you are satisfied with our services, but if not, we're here to help.

1. Free Trial

The Half Moonn offers a 5-day free trial for new users to experience the services before purchasing a subscription. During the trial period, users can cancel their subscription at any time without being charged.

2. Cancellation Policy

Subscribers may cancel their recurring subscription at any time. Upon cancellation, your account will remain active until the end of your current billing cycle.

3. Refund Eligibility

To be eligible for a refund, you must submit a request within 7 days of your subscription start date. Refunds may be considered on a case-by-case basis and are granted at the sole discretion of The Half Moonn.

Refund requests can be made if you encounter technical issues that prevent you from using our service and that cannot be resolved by our support team. Proof of the issue may be required.

Please note that refunds are not guaranteed and may vary depending on the circumstances. Refund requests due to issues beyond The Half Moonn's control (e.g., changes in personal circumstances, third-party hardware or software failures, etc.) will not be honored.

4. Process for Requesting a Refund

To request a refund, please contact our customer support team at thehalfmoonn9@gmail.com. Include your account information, subscription details, and a brief explanation of why you are requesting a refund.

5. Refund Processing

Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. Please note that refunds can only be made back to the original payment method used at the time of purchase.

6. Changes to Refund Policy

The Half Moonn reserves the right to modify this refund policy at any time. Changes will take effect immediately upon their posting on the website. By continuing to use our services after changes are made, you agree to be bound by the revised policy.

7. Contact Us

If you have any questions about our refund policy, please contact us at thehalfmoonn9@gmail.com